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Support

Get help with the State Grants Management Solution. Browse our documentation or contact the support team.

Contact Support

Our grants management support team is available to assist you with technical issues, account questions, and general inquiries about the platform.

Email
grants@dok.gov

Response within 1-2 business days

Phone

(555) 500-2300

Mon – Fri, 8:30 AM – 5:00 PM ET

Office

100 Capitol Avenue
Capital City, DOK 00100

Report an Issue

If you encounter a technical problem, error, or unexpected behavior in the system, please report it so we can resolve it promptly.

When reporting an issue, please include:

  • A description of what you were trying to do
  • The page or section of the system where the issue occurred
  • Any error messages you received
  • Your browser name and version
Email an Issue Report

System Compatibility

Grantify is a web-based application that works with modern browsers. For the best experience, we recommend:

  • Google Chrome (latest version)
  • Microsoft Edge (latest version)
  • Mozilla Firefox (latest version)
  • Apple Safari (latest version)

Grantify is designed to comply with WCAG 2.1 Level AA accessibility standards, including keyboard navigation and screen reader support.